Contact

Contact Dress It Up

We would love to hear from you.

Need help with an order, sizing, delivery or styling? Send us a message and our customer care team will get back to you as soon as possible.

Send us a message

Complete the form below. Fields marked with an asterisk are required.

{% form 'contact', id: 'DressItUpContactForm' %} {% if form.posted_successfully? %}

Thank you for contacting Dress It Up. Your message has been received, and our team will respond shortly.

{% endif %} {% if form.errors %}

Please correct the following: {{ form.errors | default_errors }}

{% endif %}

Full name *

Email address *

Phone number

Order number

How can we help? *

Message *

By submitting this form, you agree to be contacted regarding your query. Please do not include card details, passwords or other sensitive information.

{% endform %}

Customer Care

Find the help you need faster.

Track your order

Check the latest delivery status using your order number and registered contact details.

Track Order →

Returns & exchanges

Review eligibility, timelines and the steps required to request a return or exchange.

View Policy →

Shipping information

Learn about dispatch timelines, delivery areas, shipping fees and possible delays.

Shipping Details →

Quick Answers

Frequently asked questions.

These answers can be edited to match your final shipping, return and customer support policies.

When will I receive a response?

We usually respond within 24–48 business hours. Responses may take slightly longer during sales, launches and public holidays.

What details should I share for an order query?

Please include your order number, registered email or phone number, and a clear description of the issue. You may also mention the item name and size.

Can I request a return through this form?

Yes. Select “Return or exchange” in the form and provide your order details. Return approval remains subject to the store’s published return and refund policy.

Can you help me select the correct size?

Yes. Share the product name or link and your measurements. Our team can guide you using the available size chart, although fit may vary depending on the garment style.

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